SBI CLERK EXAM -MARKETING QUESTIONS

MARKETING RELATED QUESTIONS FOR SBI CLERK EXAM



1.Bank Marketing means

a. Selling of banks
b. Buying of banks
c. Merger of banks
d.SELLING BANK'S PRODUCTS AND SERVICES
e.Selling various items in banks

SHOW/HIDE ANSWER

SELLING BANK'S PRODUCTS AND SERVICES

2.Proper pricing is needed for

a.Extra charges for extra services
b.Levy of VAT
c.GOOD CUSTOMER SERVICE
d.Putting burden on the customer
e.Service with extra facilities

SHOW/HIDE ANSWER

GOOD CUSTOMER SERVICE

3.A lead means

a.A Bank's marketing staff
b.A Religious leader
c.Bank's chairman
d.TARGET CUSTOMER
e.Leash tied to a dog

SHOW/HIDE ANSWER

TARGET CUSTOMER

4.A good salesman should be

a.Aggressive
b.Pushy
c.Fierce
d.POLITE,BUT FIRM
e.Talkative

SHOW/HIDE ANSWER

POLITE,BUT FIRM

5.Relationship Selling means

a.Preparing a list of relatives
b.Cross-selling
c.SELLING TO RELATIVES
d.Selling to strangers
e.Telemarketing

SHOW/HIDE ANSWER

SELLING TO RELATIVES

6.Find the incorrect statement

a.Marketing has no relevance in Public sector Banks
b.Marketing has no relevance in Private Sector Banks
c.Marketing has no relevance in Foreign Banks
d.ALL OF THESE
e.None o these

SHOW/HIDE ANSWER

ALL OF THESE

7.Marketing is not required in one of the following products. That is

a.Sale of Credit/Debit Cards
b.Sale of Net Banking
c.Sale of Corporate Loans
d.Sale of Retail Loans
e.NONE OF THESE

SHOW/HIDE ANSWER

NONE OF THESE

8.HNI means

a.Highly Negative Individual
b.HIGH NETWORTH INDIVIDUAL
c.High Neutral Individual
d.Highly Necessary Individual
e.All of these

SHOW/HIDE ANSWER

HIGH NETWORTH INDIVIDUAL

9.Digital Banking means

a.Banking with calculators
b.Banking with digital instruments
c.INTERNET BANKING AND TALE-BANKING
d.Export finance
e.None of these

SHOW/HIDE ANSWER

INTERNET BANKING AND TALE-BANKING

10.Home Loans are granted to

a.INDIVIDUAL
b.Institutions
c.Builders
d.All of these
e.None of these

SHOW/HIDE ANSWER

INDIVIDUAL

11.Credit Cards are used for

a.Cash withdrawals
b.Purchase of air tickets
c.Purchase of consumable
d.ALL OF THESE
e.None of these

SHOW/HIDE ANSWER

ALL OF THESE

12.The ATM s are

a.Branches of banks
b.Manned counters of banks
c.UNMANNED,CASH DISPENSERS
d.all of these
e.None of these

SHOW/HIDE ANSWER

UNMANNED,CASH DISPENSERS

13.Internet Banking means

a.Meeting of Banks on the Net
b.Net Practice
c.BANKING TRANSACTIONS THROUGH INTERNET
d.Transactions through countries
e.All of these

SHOW/HIDE ANSWER

BANKING TRANSACTIONS THROUGH INTERNET

14.Customer Loyalty means

a.Shifting if customers from one bank to another
b.BANKING TRANSACTIONS THROUGH INTERNET
c.Customers returning lost items
d.Customers giving gifts to banks
e.None of these

SHOW/HIDE ANSWER

BANKING TRANSACTIONS THROUGH INTERNET

15.A Marketing Plan us necessary for

a.Having a focused approach to marketing
b.To decline marketing strategies
c.To decide product strategy
d.To decide advertising strategy
e.ALL OF THESE

SHOW/HIDE ANSWER

ALL OF THESE

16.public Relations us required for

a.Improving customer service in the company
b.Improving marketing functions in the company
c.Better atmosphere in the company
d.ALL OF THESE
e.None of these

SHOW/HIDE ANSWER

ALL OF THESE

17.One of the following qualities is not required for effective marketing

a.Self-motivation
b.Effective communication skills
c.Team work
d.Perseverance
e.SYMPATHY

SHOW/HIDE ANSWER

SYMPATHY

18.Gift of the gab means

a.Distributing gifts
b.Collecting garbage
c.Multi-linguist
d.GOOD COMMUNICATION SKILLS
e.Short-tempered

SHOW/HIDE ANSWER

GOOD COMMUNICATION SKILLS

19.Rural Marketing involves

a.Selling to farmers and agriculturists
b.Selling to rural households
c.Selling to rural industries
d.Arranging melas
e.ALL OF THESE

SHOW/HIDE ANSWER

ALL OF THESE

20.Find the incorrect statement

a.Marketing is redundant in computerized banks
b.Marketing is redundant in foreign countries
c.Marketing is redundant in private establishments
d.Marketing is redundant in Government establishments
e.ALL OF THESE

SHOW/HIDE ANSWER

ALL OF THESE

>Go To Top